Water supply department
Water is a fundamental human need. Each person on Earth requires at least 20 to 50 litres of clean, safe water a day for drinking, cooking, and simply keeping themselves clean. Polluted water isn’t just dirty—it’s deadly. Some 1.8 million people die every year of diarrheal diseases like cholera. Tens of millions of others are seriously sickened by a host of water-related ailments—many of which are easily preventable.
The United Nations considers universal access to clean water a basic human right, and an essential step towards improving living standards worldwide. Water-poor communities are typically economically poor as well, their residents trapped in an ongoing cycle of poverty. Education suffers when sick children miss school. Economic opportunities are routinely lost to the impacts of rampant illness and the time-consuming processes of acquiring water where it is not readily available. Children and women bear the brunt of these burdens.
Water is obviously essential for hydration and for food production—but sanitation is an equally important, and complementary, use of water. A lack of proper sanitation services not only breeds disease, it can rob people of their basic human dignity.
Keeping the above in view water supply in Abbottabad city was handed over to WSSCA to satisfy requirements of community for safe drinking water. The Water Supply Department consists of 110 staff members including Office Staff & Field Staff. There are two systems of water production known as Surface Water System & Ground Water System. The Surface Water System consists of 4 Intakes and a Water Treatment Plant located at Chuna. The Average Daily Production of Water Treatment Plant for Urban Abbottabad is around 2.2 Million Gallons. The Ground Water System consists of 14 functional Tube Wells out of which 7 are for UC Nawansher while the remaining 7 belong to Abbottabad City. The average daily production of these tube wells is around 2.5 Million Gallons. The Water Supply Sections provides around 3.7 Million Gallons of water on daily basis to its 15,000 customers. The Water Supply of Abbottabad City mainly depends upon Surface Water System while for Nawansher, it mainly depends upon Ground Water System. Furthermore, the Surface Water system (Gravity Water) depends upon weather as rainfall turbid the water causing the shutdown of Water Treatment Plant. While the Ground water mainly depends upon availability of electricity.
Water Generation
The Water Supply Section consists of 110 staff members including Office Staff & Field Staff. There are two systems of water production known as Surface Water System & Ground Water System. The Surface Water System consists of 4 Intakes and a Water Treatment Plant located at Chuna. The Average Daily Production of Water Treatment Plant for Urban Abbottabad is around 2.2 Million Gallons. The Ground Water System consists of 14 functional Tube Wells out of which 7 are for UC Nawansher while the remaining 7 belong to Abbottabad City. The average daily production of these tube wells is around 2.5 Million Gallons. The Water Supply Sections provides around 3.7 Million Gallons of water on daily basis to its 15,000 customers. The Water Supply of Abbottabad City mainly depends upon Surface Water System while for Nawansher, it mainly depends upon Ground Water System. Furthermore, the Surface Water system (Gravity Water) depends upon weather as rainfall turbid the water causing the shutdown of Water Treatment Plant. While the Ground water mainly depends upon availability of electricity.
Water Distribution
The Water Distribution System consists of Pumping Stations and Water Tanks located at different areas of the 4 Union Councils. The pumping stations pump the water received from Surface and Ground Water systems to the tanks located at top of the Hills. The main pumping Stations are Aram Bagh for UC Kehal, Band Khoo for Urban City and Jinnah Tank for UC Malakpura. There are around 30 water tanks in the 4 Union Councils including 4 Over Head Reservoirs. There exists around 200 km network of pipelines along with 600 different type of valves installed upon them. There are a total of 15000 water connections in the jurisdiction of WSSCA with 3000 newly provided water connections during last three years.
Water Quality
The quality and safety of drinking water is of great concern to WSSCA because of an increased interest in health and environmental quality. The Water Testing Laboratory established in WSSCA Office performs water quality tests on daily basis. The nature of these tests is regular based, private testing and complaint based testing. On average, 90 to 100 water quality tests are performed per month. Laboratory team has marked 60 points in the jurisdiction of WSSCA from where samples are taken once a month for testing purposes. The testing at sources like Tube Wells and Water Treatment Plant is also done on regular basis. Till today, around 2700 water quality tests have been performed with more than 80% satisfaction rate.
Maintenance Works
Maintenance activities are daily based works carried out at different sites of our jurisdiction. The maintenance works include rectification of pipe leakages, installation of new valves, rectification of old valves, rectification of pumping machineries of tube wells and rectification of transformers installed at tube wells and pumping stations. During last 1 year, we have rectified 841 pipe leakages, 95 old valves, 25 pumping machineries and 9 transformers while 25 new valves were installed. When any complaint is received through Pakistan Citizen Portal, Complaint Cell, direct phone calls or written applications, we ensure to resolve all those complaints in the shortest possible time period.